Questions To Ask A Vehicle Rental Company


If you are planning on renting a car in the UK, you’ll want to deal with a reliable organisation. One that is transparent and explains the terms of your conditions with clarity. They should have a good reputation within the community and further afield, so it is important to conduct some research before hiring a vehicle to see what the public has to say about their services.

  • Ask about mileage rates?

This is an important question to ask before you hire a car from a rental company, if you get a car hire quote in Norwich, remember to ask about mileage. Some companies will give you a car for 2 or 3 days allowing you a limit on mileage per day, if you exceed that limit you’ll be charged a fee. It is essential you ask about mileage rates, so you’ll know what to expect if you run over the allotted number.

If you are renting a car for a longer period, most reputable rental companies will give you unlimited mileages on their vehicles. The mileage rate depends on the length of time you rent the car for, so ask this question before leaving the garage.

  • Will the vehicle be fully insured?

The vast majority of rental companies in the UK will provide customers with a vehicle which is roadworthy and fully insured. They wouldn’t allow clients to drive out of their premises without having comprehensive car insurance, some even let you drive their vehicles on your own policy, provided you supply them with proof of insurance from your policy provider.

  • Is there an age limit on certain vehicles?

Many rental companies in the UK will only allow you to drive certain vehicles if you are over a specific age. For example, to rent a car you may have to be over 23 and the holder of a full driving licence, you must also be in possession of this licence for over 2 years.

A lot of car rental companies won’t provide luxury cars to people under 30 years of age, an age limit also applies for individuals looking to rent minibuses and older adults. Seniors who are 70 years of age must be fit, healthy and in possession of a full driving licence.

  • Can I rent a car with an IDP (International Driving Permit)?

Most of the time, you should be able to rent a car with an IDP, if you are a foreign visitor to the UK and you hold a valid IDP, you can rent a vehicle. Rental companies prefer using an IDP because the certificate contains a section in English and explains your driving qualifications, but it must be accompanied by your original licence.

The questions mentioned above are written to help you consider what to ask a car rental company when hiring a vehicle. You should fully understand the terms of your agreement before you drive away from the garage, this ensures you won’t incur any additional costs or break any laws. Speak to a company representative and ask relevant questions if you require more information.

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